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Shipping & Returns


All of our Gisou products are shipped via a secure, tracked shipping method. We offer free shipping on orders over £50. No code necessary. Free shipping will be applied at checkout and does not include duties.

Please note that we do not ship to P.O. boxes, please provide a physical address.

The delivery times shown below are only an estimate and do not include 1-2 business days processing time before the order gets shipped, please keep in mind that delays can occur.

Shipping costs & delivery time:

Shipping cost

Delivery time 

Standard Shipping


1-2 business days

Standard Shipping on Orders over £50


1-2 business days


Gisou only ships on business days (Monday to Friday, excluding bank holidays). Orders placed on Saturday and Sunday will be processed the following business day.

In case your Gisou package arrives damaged as a result of shipment. Please save the shipping box, the Gisou products, the outer white cardboard packaging and email us as soon as possible at to notify us of the damage.

    Free 30 Days Returns

    We hope you love our products as much as we do. If you are not satisfied with your purchase, you can easily return your Gisou product (s) free of charge within 30 natural days from the date of delivery.

    Please note that product(s) must be returned unused, undamaged and in its original cardboard outer packaging, which must remain sealed and thereby unopened. Returns that do not meet these requirements will unfortunately not be refunded. Please also make sure you choose an appropriate cardboard shipping box for your return to prevent the item(s) from being damaged while in transit.

    Click here to start your return request.

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    Free Shipping on orders over £50